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Email & Account

What if I am tax-exempt?

To place an order as a tax exempt customer, we have a two steps you must complete. First, set up an account with the email address you will use for ordering. Next, email your tax exempt certificate and the email associated to your account to online.taxexempt@hobbylobby.com before placing an order to ensure a smooth process. You will receive email confirmation once your exempt status is verified. After which, you may begin placing orders that are exempt from sales tax.

IMPORTANT: The billing address for any exempt order must match the information on the tax exempt certificate. The shipping address can be any of your choosing. Please remember to log in with your registered account each time when placing orders.

Please contact online.taxexempt@hobbylobby.com with any questions.